06/10/2025 Is there any sort of script that the bank could follow when dealing with the media after a robbery or other related security incident? |
04/28/2025 I’ve heard that other banks are beginning to refer to their BSA / AML programs, policies, and procedures as “AML / CFT.” Is this a mandatory change, and something that our bank should do as well? |
04/21/2025 Is flood insurance required on a building that has practically no value? If so, how much? |
04/07/2025 Our bank notified a customer that their provisional credit (following our Regulation E error resolution investigation) was finalized, but then the merchant issued a credit as well. Is the bank able to recapture our provisional credit? (or the merchant credit?) |
03/27/2025 With the recent OFAC changes, what records are we now required to keep for 10 years? |
01/27/2025 We would like to start utilizing a "soft pull" of credit reports as part of the prequalification process. What do we need to be aware of with this practice? |
01/13/2025 With the bank getting more and more hemp-related businesses as customers, should we be worried about money-laundering implications if any of these businesses are in a state where marijuana-related activity is legal, but are transferring it to our bank - where it is not? |